Cash Office Clerk
Company: Harps Food Stores
Posted on: February 16, 2020
Cash Office Clerk Summary
To deliver more than is expected to my customers and associates by
providing a positive first impression, determining actual needs,
delivering real solutions, adding value by managing the front-end
of the store so that all customers are taken care of in and
efficient and timely manner and leaving the customer so satisfied
that no competitor is an acceptable alternative.
CASH OFFICE CLERK: What I Do, How I Do It, and Why I do it
As a Cash Office Clerk , this is what I do:
Front-end Accounting Procedures - I supervise front-end accounting
procedures including opening procedures, daily transfer and
locking, daily check-up procedures, bank deposits, till
preparation, closing procedures, supplies and security
Service Desk Procedures - I supervise Service Desk and financial
services procedures including providing tills, opening and closing
the service desk, selling financial services products, refunds,
phones, cleaning and organizing.
Adaptability - I am able to adjust myself readily to different
conditions. I demonstrate flexibility in the workplace and remain
comfortable with change and transition.
Coaching/Mentoring - I am a people builder by bringing out the best
in people. I recognize and try to unleash the full potential of
others by providing the needed resources, coaching, experiences,
and other support. I provide others the opportunity to take risks
and learn from their mistakes.
Conflict Resolution - I facilitate the resolution of conflict
between others. I seek to understand others' viewpoints and
effectively balance the competing priorities of different
individuals. I gain agreement between myself, others, and third
Problem Solving - I clearly define issues upfront and then use
critical thinking skills and logic to effectively maintain answers
to questions through a conscious and organized manner.
Safety/Quality Orientation - I consistently produce and emphasize
the need to produce high quality products and services while being
aware of the issues and following procedures that affect personal
safety and the safety of others.
As a Cash Office Clerk, this is how I do it:
Building Relationships - I successfully initiate, develop, and
foster relationships with others. I take a personal interest in the
interests and ideas of others and treat others fairly,
respectfully, and sincerely. I empathize with the emotions of
others and consider things from other people's perspective.
Conscientiousness - I demonstrate responsible behavior,
thoroughness of work, and dependability. I consistently demonstrate
compliance with Harps' policies and procedures, including regular
and timely attendance, adherence to dress code and ensuring a safe
work environment, and a willingness to complete other duties as
Superior Customer Service/Hospitality - I completely understand
what delivering more than expected means in regards to great
customer service. I remove any barriers impeding customer service.
I actively look for ways to help others by following our SMILE
Integrity - I demonstrate and act in accordance with an appropriate
and sound set of values, beliefs, and business ethics. I am an
Modeling Cultural Values - I act consistently in accordance with
values that are consistent with those of the organization. I model
high standards of behavior for others through personal actions and
commitment to the organization.
Professionalism - I hold myself accountable by demonstrating a "no
excuses" approach to my own attitude, performance, and results. I
work in the best interest of Harps even when it involves putting
individual needs aside.
Showing Drive & Taking Action - I act on my own initiative without
being prompted. I handle problems with minimal guidance. I make
things happen and take action quickly.
As a Cash Office Clerk, this is why I do it:
Customer Focus - I anticipate and recognize customer needs and
remain dedicated exceeding customer expectations. I use customer
information to improve products and services. I continually strive
to improve customer satisfaction.
Respecting others/Citizenship - I encourage an atmosphere of
teamwork by own actions. I support others, facilitate their work,
and defend them when appropriate. I encourage cooperation and trust
within a group. I show a high concern for the rights, values, and
worth of others. I treat others fairly and consistently. I give
appropriate attention toward the concerns expressed by others by
empathizing with their emotions and considering things from their
Supporting Harps' Mission Statement - With respect and support from
my peers and supervisors, I strive daily to exceed my customers'
expectations in an effort to support the Harps' Mission Statement -
"Our mission is to provide the best overall value to our customers,
building a reputation for competitive prices, product quality and
freshness, friendly service and cleanliness."
- High school diploma or G.E.D. equivalent preferred.
- Minimum one year experience operating a cash register in a
retail establishment, preferably in a grocery store
- Ability to accurately count money.
- Adaptable to different situations and the ability to respond
with flexibility to shifting priorities and rapid change.
- Ability to interpret, understand and follow instructions.
- Ability to work a flexible schedule including evenings,
weekends and holidays as needed.
- Ability to complete tasks in a timely manner.
- Moves, lifts, carries and places merchandise and supplies
weighing less than or equal to 25 pounds without assistance.
- Frequently reaches overhead and below the knees, including
pushing, pulling, squatting, kneeling, bending, stooping, crouching
and twisting with or without bearing weight.
- Frequent repetitive motion with hand(s) and arm(s), such as
grasping, gripping and turning.
- Visually locates merchandise and other objects, at near and/or
far distances, as well as verified information, often in small
- May be exposed to all weather conditions (hot, cold, rain,
snow, ice and wind) as well as, inside work with variations in
heat, cold, dust and humidity.
- May be exposed to cleaning solvents or other chemicals.
- May be exposed to latex, eggs, nuts, soy and wheat.
- Employment at Harps may be contingent upon completion and our
evaluation of a PEP survey, drug screen, employment reference
check, criminal background check and credit check.
Keywords: Harps Food Stores, Jonesboro , Cash Office Clerk, Accounting, Auditing , Jonesboro, Arkansas
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