ASSISTANT STORE MANAGER - Jonesboro
Company: Goodwill Industries of Arkansas
Posted on: November 26, 2022
*GENERAL DESCRIPTION OF POSITION*
Responsible for the operation of the store in the Manager's absence
including maintaining the store and employees, handling banking,
customer/donor inquiries and complaints. To assist the store
manager with the day-to-day store operations and store performance
to meet or exceed budget while operating in compliance with company
standards, policies and procedures.
Uphold a positive work environment that follows Goodwill's Amazing
Customer Experience (ACE) culture, Values, and Mission in
everything you do and every interaction you have with co-workers,
clients, customers and management.
*ESSENTIAL DUTIES AND RESPONSIBILITIES*
1. Supervises staff, giving them oral and written communications
regarding work performance as necessary. May assist with
interviewing applicants and conducting workplace orientations for
new hires as needed. Ensures that all personnel files are
maintained in a secure manner.
2. Ensures proper customer service to all donors and customers.
Assists in developing additional donors for the store.
3. Motivates employees to reach production guidelines.
4. Monitors and controls the receiving, pricing, displaying and
selling of store merchandise within price ranges established by
Goodwill management. Adequately stocks and maintains interior and
exterior of the store in an attractive manner.
5. Balances cash register receipts, prepares daily bank deposits
and maintains records of store transactions for each business day
6. Uses cash register to total sales, accepts payments and
authorizes voids, returns, exchanges and credit for
7. Ensures the proper rotation of all store merchandise.
8. Manages store's loss control by watching customers and employees
and reporting suspicious activity to the Loss Prevention Director.
Ensures that items are not given away without authorization.
9. Initiates and completes personnel and payroll records in a
timely manner as well as other paperwork required in the day-to-day
operations of the store, in the absence of the store manager.
10. Ensures a clean and safe environment in the store, processing
area and/or donation center by practicing good housekeeping
practices or delegating those tasks to store employees.
11. Ensures that correct sales reports are submitted on a daily
basis, as directed by the manager.
12. Keeps employees' daily attendance records and forwards
employees' requests for absences and vacations to the VP of Donated
Goods, in the absence of the manager.
13. Ensures the store is open and operational during designated
hours of operation.
14. Observes safety procedures and personnel policies and ensures
compliance by employees, community service workers, volunteers and
15. Acts as a positive role model for employees, trainees and
customers in all respects of professional development.
16. Perform any other related duties as required or assigned.
To perform this job successfully, an individual must be able to
perform each essential duty mentioned satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required.
*EDUCATION AND EXPERIENCE*
High school or GED, plus specialized schooling and/or on the job
education in a specific skill area; e.g. data processing,
clerical/administrative, equipment operation, etc, plus 2 years
related experience and/or training, or equivalent combination of
education and experience.
Ability to effectively communicate information and respond to
questions in person-to-person and small group situations with
customers, clients, general public and other employees of the
Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply concepts such as
fractions, ratios, and proportions to practical situations.
*CRITICAL THINKING SKILLS*
Ability to utilize common sense understanding in order to carry out
written, oral or diagrammed instructions. Ability to deal with
problems involving several known variables in situations of a
*REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS*
Valid driver's license with an acceptable driving record for the
past 3 years.
Somewhat disagreeable working conditions. Continuously exposed to
one or two elements such as noise, intermittent standing, walking;
and occasional pushing, carrying, or lifting.
The following work environment characteristics described here are
representative of those an employee encounters while performing
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the functions of this job, the employee is
regularly exposed to outdoor weather conditions; .The noise level
in the work environment is usually moderate.
The following physical activities described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions and expectations. Semi-repetitive, low
physical. Semi-repetitive type work which requires periods of
concentration for varied time cycles as prescribed by the
tasks.While performing the functions of this job, the employee is
regularly required to stand, walk, sit, use hands to finger,
handle, or feel, reach with hands and arms, climb or balance, talk
or hear, taste or smell; and occasionally required to stoop, kneel,
crouch, or crawl. The employee must occasionally lift and/or move
up to 50 pounds; frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close
May involve occasional travel within the state of Arkansas.
Frequent physical exertion and exposure to unfit donated goods.
Location: 1515 S. Caraway, Jonesboro, AR 72401
Location: 1515 S. Caraway, Jonesboro, AR 72401
Job Type: Full-time
Pay: $16.50 per hour%58047475%
Keywords: Goodwill Industries of Arkansas, Jonesboro , ASSISTANT STORE MANAGER - Jonesboro, Executive , Jonesboro, Arkansas
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