EMS Operations Manager / Paramedic Supervisor
Company: Vital Medical Transport
Location: Memphis
Posted on: March 18, 2026
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Job Description:
Memphis, TN Salary: $68,000 - $73,000 per year Vital Medical
Transport is hiring an experienced EMS Operations Manager /
Paramedic Supervisor to lead daily ambulance operations in Memphis,
Tennessee. This role oversees paramedics and EMTs, manages field
operations, and ensures high-quality emergency medical services.
Ideal candidates include experienced Paramedic Supervisors, Field
Training Officers, EMS Lieutenants, or senior Paramedics ready to
move into operations leadership. EMS Operations & Leadership *
Supervise and support paramedics and EMTs responding to emergency
and non-emergency medical calls * Manage day-to-day ambulance
operations and shift activities * Maintain staffing schedules and
approve PTO requests * Monitor and track time and attendance
compliance * Ensure all personnel operate within state, federal,
and local EMS regulations Quality & Compliance * Oversee completion
and accuracy of Patient Care Reports (PCRs) * Implement and monitor
quality assurance initiatives * Address employee issues, provide
coaching, and manage disciplinary actions when necessary * Ensure
adherence to company policies, medical protocols, and safety
standards Emergency Response & Patient Care * Provide patient care
at Basic Life Support (BLS) and Advanced Life Support (ALS) levels
* Respond to emergency calls and assist with patient extrication
and transport * Participate in multi-casualty incident response and
disaster planning * Ensure proper infection control and exposure
reporting procedures Operational Management * Oversee vehicle
readiness, equipment inspections, and supply management * Assign
and monitor fuel card usage * Maintain EMS inventory and ensure
proper station supply levels * Assist in training and onboarding
new EMS personnel Communication & Collaboration * Maintain strong
communication with EMS personnel, hospitals, and medical staff *
Serve as a liaison between field crews and executive leadership *
Support community engagement and professional development
opportunities Why Join Vital Medical Transport * Competitive $68K -
$73K salary * Health, Dental, Vision and Life Insurance * 401(k)
Retirement Benefit with a company match Leadership opportunity in a
growing EMS organization Supportive team environment focused on
patient care and operational excellence Licenses & Certifications *
Tennessee Licensed Paramedic * 5 years EMS experience * Prior EMS
leadership, shift supervisor, or field training experience
preferred * National Registry Paramedic preferred * Valid Tennessee
Driver's License * BLS certification required * ACLS and PALS
preferred Skills * Strong leadership and team management skills *
Experience supervising EMS field operations * Knowledge of EMS
regulations, protocols, and compliance requirements * Experience
with EMS software systems and reporting tools * Proficiency in
Microsoft Office Working Conditions This role operates in both
office and field environments, including emergency scenes,
hospitals, and ambulance operations. The position may involve: *
Exposure to extreme weather conditions * High-stress emergency
situations * Heavy lifting and patient transport * Operation of
emergency vehicles and medical equipment EMS personnel must be able
to lift and move patients and equipment up to 250 lbs with
assistance and perform physically demanding tasks in a variety of
environments. Conditions of Employment * Successful completion of
Pre-Employment physical, drug screen and background check *
Participation in the Vital Medical Transport Compliance Program *
Maintain all required licenses and certifications during employment
* May require annual TB and health screenings Compensation details:
68000-73000 Yearly Salary PId8f70d1ae609-29400-39934597
Keywords: Vital Medical Transport, Jonesboro , EMS Operations Manager / Paramedic Supervisor, Healthcare , Memphis, Arkansas
