Network Administrator

Company: E.C. Barton & Company
Location: Jonesboro
Posted on: May 26, 2023

Job Description:

Overview

Job Title: Network Administrator

Department: Information Technology

Reports To: I.T. Manager

General Description Provides support to I.T. team members and end users on a variety of technical issues.

Essential Job Functions include the following, other duties may be assigned:

• Assisting end users and first-tier support with technical problems
• Installing and maintaining computer hardware and software, server systems, and telecommunications in existing and new locations
• Performing I.T. infrastructure design, troubleshooting, and making necessary recommendations
• Maintaining the stability and security of the network and attached endpoint devices Responsibilities
  
  Job Duties must perform the following duties in order to achieve essential job functions, other duties may be assigned:
  
  Provides support to end users with regards to hardware, software, and communications usage.
  
  Installs and maintains hardware and software (including laptops, PCs, servers, peripherals, terminals, phones, and wiring) and also coordinates installation/troubleshooting of these items by third parties.
  
  Monitors and maintains network stability and security.
  
  Communicates and coordinates planned downtime to users, keeping downtime to a minimum.
  
  Coordinates with third-party vendors for various network, hardware, software, and telecommunications services.
  
  Reviews and acts upon automated device and system alerts in a timely manner.
  
  Develops and maintains procedures and documentation for I.T. infrastructure design and operation, including disaster recovery planning and co-location strategies and procedures.
  
  Be able to travel as required.
  
  Performance Behaviors To perform the job successfully, an individual should demonstrate the following performance behaviors:
  
  Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  
  Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  
  Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
  
  Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information to supervisors
  
  Qualifications
  
  Education and/or Experience
  
  Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  
  Language Skills
  
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  
  Mathematical Skills
  
  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  
  Computer Skills
  
  To perform this job successfully, an individual should have knowledge of local area and wide area networks and end-user support. Have a basic understanding of common networking concepts (TCP/IP, VPN, Active Directory, DNS, DHCP, web/email servers, wireless networks, telephone systems, etc.). Have general PC maintenance knowledge. Be efficient with Windows Operating Systems, Microsoft Office, Linux and/or AIX. Be familiar with Microsoft Terminal Services and virtualization concepts.
  
  Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, climb or crawl. The employee must occasionally lift and/or move up to 80 pounds.
  
  Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  While performing the duties of this Job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

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