Guest Service Representative
Company: Avid Hotel Memphis Southaven
Location: Southaven
Posted on: April 1, 2026
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Job Description:
?Back to all jobs at Avid Hotel Memphis Southaven Guest Service
Representative Avid Hotel Memphis Southaven is an EEO Employer -
M/F/Disability/Protected Veteran Status Introduction: We are
seeking a friendly and professional Guest Service Representative to
join our team at our hotel. The Guest Service Representative will
be responsible for managing reservations, checking guests in and
out, and assisting with any needs or requests they may have during
their stay. The successful candidate will have excellent customer
service skills and be able to work efficiently in a fast-paced
environment. Responsibilities: Manage reservations and check guests
in and out using a computerized system Handle guest requests, such
as booking tours or making restaurant reservations Assist with
check-in and check-out processes, including handling payments and
issuing keys Answer phone calls and respond to online inquiries in
a timely and professional manner Assist with organizing and setting
up events and meetings Handle guest complaints and concerns with
grace and professionalism Perform light cleaning duties, such as
wiping down counters and restocking supplies Other duties as
assigned Qualifications: Previous experience as a guest service
representative or in a customer service role is preferred Strong
communication and interpersonal skills Ability to multitask and
handle a high-volume workload Proficiency with computer systems and
software, such as Microsoft Office and reservation management
systems Flexibility to work evenings, weekends, and holidays as
needed Perks: Competitive salary Employee discounts on hotel rooms
and amenities Opportunities for advancement within the company
Professional development opportunities Positive and supportive work
environment Please visit our careers page to see more job
opportunities.
Keywords: Avid Hotel Memphis Southaven, Jonesboro , Guest Service Representative, Hospitality & Tourism , Southaven, Arkansas
