Healthcare Customer Service Representative
Posted on: October 11, 2019
Healthcare Customer Service Representative
Service oriented. Empathetic. Attentive. It's what connects us---
and we'd like to connect with you too! We are looking for you to
help us deliver exceptional customer experiences as a Healthcare
Customer Representative with TTEC in Jonesboro, Arkansas.
We help global brands provide a great experience to their
customers, build customer loyalty, and grow their business. We were
founded on one guiding principle: customer experiences that are
simple, inspired, and more human deliver lasting value for
everyone. Your role brings that principle to life.
Life at TTEC:
As a global company, we're always on. When one of us is going to
bed, a coworker half-way around the world has already had their
coffee (or tea) and is ready to grab the baton and run with it. We
work at a fast pace around here and we're not one for keeping the
status quo. But just because we're busy, it doesn't mean we don't
know how to have fun. We're passionate about throwing company
events that bring us together to laugh and celebrate each other's
achievements. We're also big on taking time out for professional
development and giving back. So, if you're looking for a work-life
full of purpose, passion and career potential, keep reading---
As a TTEC Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring
And yes---all the competitive performance bonus opportunities and
benefits you'd expect
What You'll be Doing:
Do you have a passion for helping others and giving them peace of
mind? Whether it's getting answers for customers quickly,
consulting on health-related products with compassion or resolving
their issues with a smile, you'll be the difference between their
customer experience being just average or an exceptional one. We'll
train you to be a subject matter expert in your field, so you can
be confident in providing the highest level of service possible.
And we trust you already have the necessary ingredient that can't
be taught-a caring and supportive nature that will shine through as
you help customers through some of the more difficult times in
their lives. You'll also have a chance to make great new friends
and grow your career in a high-energy, family-friendly
On a typical day, you'll:
Consult with customers on health-related products and services to
provide the best solutions for their health and financial
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening
and select the best solution in an efficient manner
Resolve customer technical issues with patience and
Identify additional needs customers may have and help them to
upgrade products or services
Why You? What You Bring:
Service oriented. Empathetic. Attentive. It's what connects
us---Does this describe you as well?
Excellent communication skills - for us that means you can adapt to
new and different situations, read the behavior of others, have
difficult conversations with ease, and defuse and resolve conflict.
In other words, you have the gift of gab
Empathy is the key - it's so important it bears repeating
Ability to adapt and excel in a fast-paced work environment
High school diploma or equivalent is the minimum and--- with
education--- more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
We encourage you to visit us at 2908 South Caraway Road, Jonesboro,
AR 72401, call 8708023484 or apply online today:
Click on the Apply Now button.
You've applied, now what? After successfully completing the online
application, please make your communication lines are open and
regularly check your email for instructions.
Thank you for applying - it's time to share this opportunity with
your network and experience the happiness of working with friends
(besides us, of course).
If you're a military veteran, active duty guard or reserves, or a
We value your experience and believe you're prepared and
battlefield-ready in the civilian world to take on TTEC's most
innovative and challenging projects. Your hands-on experience with
globalization means you're prepared to interact with our clients
and employees around the world. Overcoming adversity and adapting
to change has prepared you to execute in our dynamic environment.
We are looking for team members where leadership is baked in from
Day One. Where innovation and disruption are part of your DNA. We
know that no job is as important as serving one's country, but we
hope you'll find delivering amazing customer experiences to be
another purpose worth serving!
Career Changers welcome here:
Time to change your career? Whether you've spent your career on the
admin side in receptionist, assistant, or support roles or you've
been in retail, restaurant or hospitality, we believe you have the
skills it takes to join our healthcare associates team.
For more information about TTEC, visit ttecjobs.com or search
#ExperienceTTEC throughout social media to engage in the global
As a condition of employment, TTEC requires all employees hired in
the United States to successfully pass a background check, and,
depending on the location and client program, to successfully pass
a drug screening. TTEC is an Equal Opportunity Employer.
: _Customer Care Representative
Keywords: TTEC, Jonesboro , Healthcare Customer Service Representative, Hospitality & Tourism , Jonesboro, Arkansas
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