Shared Services Associate
Location: Memphis
Posted on: June 23, 2025
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Job Description:
Description PRIMARY PURPOSE: To provide support to colleagues by
answering questions, providing explanations, resolving issues, and
responding to inquiries related to colleague data, programs,
policies, practices, and procedures. ESSENTIAL FUNCTIONS and
RESPONSIBILITIES Serves as a first-level resource for colleague
interactions with CR, responding to inquiries in a professional,
urgent, and confidential manner. Performs and provides guidance on
administrative tasks including, but not limited to, compliance
document distribution and collection, verifications of employment
and good standing, unemployment claims, and review/approval of
one-time payments. Monitors, troubleshoots, and offers instruction
for colleague self-service for initiating transactions in the HRIS
system. Maintains colleague data in compliance with federal and
state standards. Collaborates with and supports Tier 2 and other
Centers of Excellence "COE’s" on general CR programs, initiatives,
and projects as needed. Performs other duties as assigned. Supports
the organization's quality program(s). Note: Looking for temps with
background check experience with preferred experience with Sterling
and/or Workday. (The role will primarily be performing background
checks). Requirements Remote, on-going assignment, potential to
convert. Shift 8a-5p CST Note: Looking for temps with background
check experience with preferred experience with Sterling and/or
Workday. (The role will primarily be performing background checks).
Education & Licensing High school diploma or GED required.
Bachelor's degree from an accredited college or university
preferred. Experience One (1) year of related experience or
equivalent combination of education and experience required.
Experience in HRIS and/or case management tools preferred. Skills &
Knowledge High integrity, sound judgment, and discretion regarding
the handling of confidential information. Ability to grasp
information quickly and probe effectively when required.
Self-driven with a sense of ownership of work product and
accountability. Excellent oral and written communication skills. PC
literate, including Microsoft Office products. Strong
organizational skills. Excellent interpersonal skills. Ability to
work in a team environment. Ability to meet or exceed Performance
Competencies. Knowledge of CR concepts and terminology preferred.
Nesco Resource offers a comprehensive benefits package for our
associates, which includes a MEC (Minimum Essential Coverage) plan
that encompasses Medical, Vision, Dental, 401K, and EAP (Employee
Assistance Program) services. Nesco Resource provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: , Jonesboro , Shared Services Associate, Human Resources , Memphis, Arkansas
