CR Shared Services Associate
Company: Nesco Resource
Location: Memphis
Posted on: July 1, 2025
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Job Description:
Description: PRIMARY PURPOSE: To provide support to colleagues
by answering questions, providing explanations, resolving issues
and responding to inquiries related to colleague data, programs,
policies, practices and procedures. ESSENTIAL FUNCTIONS and
RESPONSIBILITIES Serves as a first-level resource for colleague
interactions with CR responding to inquiries in a professional,
urgent and confidential manner. Performs and provides guidance on
administrative tasks including, but not limited to, compliance
document distribution and collection, verifications of employment
and good standing, unemployment claims and review/approval of
one-time payments. Monitors, troubleshoots and offers instruction
for colleague self-service for initiating transactions in the HRIS
system. Maintains colleague data in compliance with federal and
state standards. Collaborates with and supports Tier 2 and other
Centers of Excellence "COE's” on general CR programs, initiatives
and projects as needed. ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's
quality program(s). Note: Looking for temps with background check
experience with preferred experience with Sterling and/or Workday.
(The role will primarily be performing background checks).
Experience One (1) years of related experience or equivalent
combination of education and experience required. Experience in
HRIS and/or case management tools preferred. Skills & Knowledge
High integrity, sound judgment, and discretion regarding the
handling of confidential information Ability to grasp information
quickly and probe effectively when required Self-driven with a
sense of ownership of work product and accountability Excellent
oral and written communication skills PC literate, including
Microsoft Office products Strong organizational skills Excellent
interpersonal skills Ability to work in a team environment Ability
to meet or exceed Performance Competencies Knowledge of CR concepts
and terminology preferred Nesco Resource offers a comprehensive
benefits package for our associates, which includes a MEC (Minimum
Essential Coverage) plan that encompasses Medical, Vision, Dental,
401K, and EAP (Employee Assistance Program) services. Nesco
Resource provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local
laws.
Keywords: Nesco Resource, Jonesboro , CR Shared Services Associate, Human Resources , Memphis, Arkansas
