Company: E.C. Barton & Company
Posted on: September 9, 2023
Job Title: Network Administrator
Department: Information Technology
Reports To: IT Manager
General Description Provides support to I.T. team members and end
users on a variety of technical issues.
Essential Job Functions include the following, other duties may be
- Assisting end users and first-tier support with technical
- Installing and maintaining computer hardware and software,
server systems, and telecommunications in existing and new
- Performing I.T. infrastructure design, troubleshooting, and
making necessary recommendations
- Maintaining the stability and security of the network and
attached endpoint devices Responsibilities
Job Duties must perform the following duties in order to achieve
essential job functions, other duties may be assigned:
Provides support to end users with regards to hardware, software,
and communications usage.
Installs and maintains hardware and software (including laptops,
PCs, servers, peripherals, terminals, phones, and wiring) and also
coordinates installation/troubleshooting of these items by third
Monitors and maintains network stability and security.
Communicates and coordinates planned downtime to users, keeping
downtime to a minimum.
Coordinates with third-party vendors for various network, hardware,
software, and telecommunications services.
Reviews and acts upon automated device and system alerts in a
Develops and maintains procedures and documentation for I.T.
infrastructure design and operation, including disaster recovery
planning and co-location strategies and procedures.
Be able to travel as required.
Performance Behaviors To perform the job successfully, an
individual should demonstrate the following performance
Analytical - Synthesizes complex or diverse information; Collects
and researches data; Uses intuition and experience to complement
data; Designs work flows and procedures.
Technical Skills - Assesses own strengths and weaknesses; Pursues
training and development opportunities; Strives to continuously
build knowledge and skills; Shares expertise with others.
Teamwork - Balances team and individual responsibilities; Exhibits
objectivity and openness to others' views; Gives and welcomes
feedback; Contributes to building a positive team spirit; Puts
success of team above own interests; Supports everyone's efforts to
Innovation - Meets challenges with resourcefulness; Generates
suggestions for improving work; Develops innovative approaches and
ideas; Presents ideas and information to supervisors
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or
three to five years related experience and/or training; or
equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
To perform this job successfully, an individual should have
knowledge of local area and wide area networks and end-user
support. Have a basic understanding of common networking concepts
(TCP/IP, VPN, Active Directory, DNS, DHCP, web/email servers,
wireless networks, telephone systems, etc.). Have general PC
maintenance knowledge. Be efficient with Windows Operating Systems,
Microsoft Office, Linux and/or AIX. Be familiar with Microsoft
Terminal Services and virtualization concepts.
Physical Demands The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently
required to sit and talk or hear. The employee is occasionally
required to reach with hands and arms and stoop, kneel, crouch,
climb or crawl. The employee must occasionally lift and/or move up
to 80 pounds.
Work Environment The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
While performing the duties of this Job, the employee is
occasionally exposed to risk of electrical shock. The noise level
in the work environment is usually moderate.
Keywords: E.C. Barton & Company, Jonesboro , Network Administrator, IT / Software / Systems , Jonesboro, Arkansas
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