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Claims Service Representative

Company: Randstad
Location: Howell
Posted on: January 14, 2026

Job Description:

Job Description Job Description Are you a customer service-focused individual with strong technical and troubleshooting skills, ready to join a fast-paced, performance-driven environment ? We are seeking a dedicated candidate for a Temp-to-Perm Claims Service Representative role based in Howell, MI. Location & Schedule This is a Hybrid position , requiring 2-3 days per week in the Howell, MI office . Initial Training (Weeks 1-2): In-office only. Training Rotation (Weeks 3-4): Hybrid schedule, shifts are 8:30 AM - 5:00 PM ET . Remote Work (Beginning Week 5): Shift is 11:30 AM - 8:00 PM ET . and Saturday rotation from 8:30- 5:00 pm Target Start Date: February 9, 2026 ? Benefits of Working at the Howell, MI Location The office location in Worcester offers excellent amenities: On-site gym, walking paths, coffee cafe, and cafeteria. Flexible Schedule Free city parking and parking garage. A community-focused company that provides strong opportunities for career advancement and internship programs . ? Top Skills & Qualifications Exceptional Customer Service/Office Experience Experience in a Fast-Paced Environment Technical / Troubleshooting Abilities (essential for remote work) Job Details: Respond to electronically and phone submitted claim losses and first notice of loss calls from claimants, insureds and other parties Respond to calls on established claims in a polite, professional and empathetic manner and determine appropriate course of action Perform rental reservation, appraisal assignments, Express Claim shops, Towing and water mitigation activities Utilize established scripts, transcribes personal or commercial loss damage, or injury information into the company’s network generating an electronic claim file Applies basic communication skills to interpret caller’s inquiries and offers available options Requirements: Associate’s degree or working towards your associate’s degree is strongly preferred Typically 1 -3 years of experience in the service, financial or hospitality industry preferred Six months to one year of call center and/or office experience required Company Description Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. We can’t wait to tell you all about it! Company Description Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!

Keywords: Randstad, Jonesboro , Claims Service Representative, Legal , Howell, Arkansas


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