Claims Service Representative
Company: Randstad
Location: Howell
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Are you a customer
service-focused individual with strong technical and
troubleshooting skills, ready to join a fast-paced,
performance-driven environment ? We are seeking a dedicated
candidate for a Temp-to-Perm Claims Service Representative role
based in Howell, MI. Location & Schedule This is a Hybrid position
, requiring 2-3 days per week in the Howell, MI office . Initial
Training (Weeks 1-2): In-office only. Training Rotation (Weeks
3-4): Hybrid schedule, shifts are 8:30 AM - 5:00 PM ET . Remote
Work (Beginning Week 5): Shift is 11:30 AM - 8:00 PM ET . and
Saturday rotation from 8:30- 5:00 pm Target Start Date: February 9,
2026 ? Benefits of Working at the Howell, MI Location The office
location in Worcester offers excellent amenities: On-site gym,
walking paths, coffee cafe, and cafeteria. Flexible Schedule Free
city parking and parking garage. A community-focused company that
provides strong opportunities for career advancement and internship
programs . ? Top Skills & Qualifications Exceptional Customer
Service/Office Experience Experience in a Fast-Paced Environment
Technical / Troubleshooting Abilities (essential for remote work)
Job Details: Respond to electronically and phone submitted claim
losses and first notice of loss calls from claimants, insureds and
other parties Respond to calls on established claims in a polite,
professional and empathetic manner and determine appropriate course
of action Perform rental reservation, appraisal assignments,
Express Claim shops, Towing and water mitigation activities Utilize
established scripts, transcribes personal or commercial loss
damage, or injury information into the company’s network generating
an electronic claim file Applies basic communication skills to
interpret caller’s inquiries and offers available options
Requirements: Associate’s degree or working towards your
associate’s degree is strongly preferred Typically 1 -3 years of
experience in the service, financial or hospitality industry
preferred Six months to one year of call center and/or office
experience required Company Description Randstad Staffing. We
provide outsourcing, staffing, consulting, and workforce solutions
within the areas of engineering, accounting and finance,
healthcare, human resources, IT, legal, life sciences,
manufacturing and logistics, office and administration, and sales
and marketing. We can’t wait to tell you all about it! Company
Description Randstad Staffing. We provide outsourcing, staffing,
consulting, and workforce solutions within the areas of
engineering, accounting and finance, healthcare, human resources,
IT, legal, life sciences, manufacturing and logistics, office and
administration, and sales and marketing. \r\n\r\nWe can’t wait to
tell you all about it!
Keywords: Randstad, Jonesboro , Claims Service Representative, Legal , Howell, Arkansas