Chief Nursing Officer
Company: Community Hospital Corporation
Location: Jonesboro
Posted on: January 12, 2021
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Job Description:
Arkansas Continued Care Hospital of Jonesboro (ACCH) is a 44-bed
free standing Long Term Acute Care Hospital (LTACH). Located in
Jonesboro, Arkansas, the hospital will provide care for critically
ill patients with complex medical issues and an average length of
stay of 25 days. Our staff enjoys our small-hospital environment
and the ability to see the progression of their patients. Principal
AccountabilityThe CNO is responsible for the day-to-day operations
of the clinical services of the LTACH. Under the direct supervision
of the LTACH CEO, the CNO is responsible for providing, managing
and supervising the clinical staff, ensuring that the competency,
numbers, and staff levels are appropriate to meet the immediate and
complex needs of patients. The CNO is responsible for promoting the
overall quality of nursing care while operating under the ANA
Standards of Practice. In conjunction with the professional staff,
the CNO plans, coordinates, manages, and evaluates clinical
programs and services of the LTACH while promoting a team approach
to the delivery of patient care provided by the LTACH. Other
General and Related Duties* Is actively committed to quality of
patient care, treatment, and services. Measures and reports quality
results to hospital and corporate teams. Fosters continuous quality
improvement. Participates in corporate-wide and hospital-based
performance improvement activities.* Is actively committed to
providing excellent customer service. Strives to meet or exceed
patient expectations/satisfaction in the performance of job
functions.* Is actively committed to meeting and/or exceeding
physician expectations/satisfaction in the performance of job
functions.* Is actively committed to meeting and/or exceeding
employee expectations/satisfaction in the performance of job
functions.* Retains all nursing related hospital accreditations,
licensures and designations in good standing. Maintains compliance
with all laws and applicable regulatory requirements. Acts promptly
to comply with required changes.Major Responsibilities* Operations
Management: Defines and implements operational standards, policies
and procedures that address how nursing care needs of the patient
population are assessed, met and evaluated. Collects and analyzes
data from internal and external sources regarding current way of
doing business and clinical processes. Conducts needs analysis,
identifies and prioritizes needs, applies good problem solving
skills to improve operations.* Safety and Quality of Care: Promotes
quality by incorporating current nationally recognized professional
standards and other expert literature into policies and procedures
governing the provision of nursing care, treatment and services.
Encourages the identification of alternate processes and potential
solutions and acts to implement changes to resolve identified
problems, improve safety and quality of care and maintain patient
rights.* Financial Management: Oversees the preparation and
management of sound operating, special project and capital budgets
for nursing. Ensures the utilization of appropriate productivity
measures and nursing support of revenue cycle needs. Meets
budget-critical financial metrics. Provides stewardship of all
financial resources. * Human Resources: Determines staffing
requirements and ensures the availability of adequate numbers of
competent staff (including contract labor) that are properly
credentialed, educated, trained, motivated and engaged. Directs
performance management systems including policies/practices for
providing timely feedback, recognizing excellence and dealing with
problem behavior and poor performance. * Medical Staff:
Collaborates with the Medical Staff to identify and resolve issues
affecting the provision of nursing care and overall patient care in
the Hospital. Fosters open and effective communication between
patients, nursing and medical staff to resolve problems. Promotes
harmonious relationships among nursing, medical staff, patients and
the public.* Vision and strategy setting: Establishes and
communicates a clear and compelling vision. All stakeholders know
the hospital's mission, vision, and priorities. Works with Board,
senior management team, physicians and nursing staff to develop,
implement, and update strategies and opportunities for growth and
improvement to support the hospital's mission and respond to
external and internal issues.* High performance culture: Conveys
the hospital's values and acceptable behavior to all stakeholders
through own actions. Creates an organizational climate that
encourages teamwork, builds employee engagement, collaborates,
accepts accountability, and produces quality results. Inspires
individual and organizational excellence.* Internal Communication
and Relationship: Demonstrates effective interpersonal relations
including influencing/persuading at all levels inside the hospital
and corporation. Builds rapport and trust with team through
frequent/timely communication. Develops and maintains effective
medical staff relationships. Seeks input from stakeholders.
Anticipates and addresses concerns. Contributes to the creation of
a culture of communication.* External Communication and
Relationship: Works with community leaders as appropriate to assess
community healthcare needs, build a positive hospital image and
market hospital services. Actively participates in his/her
community through civic and other service. Demonstrates appropriate
political savvy, tact and diplomacy.* Talent Development: Wants
people to develop. Accurately assesses developmental needs and
provides frequent feedback, coaching, and personal development
opportunities. Faces up to performance and behavior problems
quickly and directly. Does not shy from providing timely corrective
feedback. Takes action promptly to remove talent that is
non-responsive to coaching and developmental activity. *
Accountability: Sets clear, consistent goals and expectations.
Holds self and others accountable for decisions and actions.
Demands high performance. Is reliable, keeps commitments, and
delivers results. Creates an ownership culture.* Champion for
Change: Speaks out for change and helps staff understand reasons
for, and benefits from, change. Makes change real for individuals.
Links change to work processes and involves stakeholders in the
change process. Follows through on change initiatives. Communicates
constantly with all affected by change.Job Requirements:Education
and Experience* Bachelor's Degree of Nursing from an accredited
university program. * MSN preferred: or enrolled and progressing
toward a MSN. * Must possess and maintain current licensure as a
Registered Nurse in the State of Arkansas* A minimum of three to
five years of direct patient care experience in an acute care
setting is required. Critical care experience is preferred. Must
show evidence of competency in supervising patient care services
through a minimum of two years management experience. Nursing
management experience will consider roles as nursing manager,
nursing director or CNO or other equivalent experience.Skills and
Knowledge* Ability to define realistic, specific goals and
objectives and to prioritize objectives* Ability to organize and
manage multiple priorities * Ability to manage people and work with
them in such a manner as to build high morale and group commitments
to goals and objectives* Ability to work with all levels of
management and respecting all differences* Ability to communicate
and relate well with others* Ability to be trustworthy * Ability to
identify and resolve operational and administrative problems*
Ability to work with Medicare system and be adaptable to changes*
Ability to work independently and possess critical thinking skills*
Proficient PC skills, including Microsoft Word and Excel*
Proficient knowledge to understand and apply the concepts and
terminology unique to the healthcare industry * Possess a strong
customer orientation* Possess sound and accurate judgment and
timely decision making
Keywords: Community Hospital Corporation, Jonesboro , Chief Nursing Officer, Other , Jonesboro, Arkansas
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