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System Administrator

Company: Tiger Correctional Services
Location: Jonesboro
Posted on: May 6, 2021

Job Description:

System Administrator / Infrastructure Support Position PurposeTo take responsibility for the security, implementation, maintenance, configuration and reliable operation of company servers and networking equipment. Required Abilities

  • To be successful in this position, an individual should have the ability and desire to communicate cordially and professionally with colleagues.
  • Proven experience resolving technical problems in a professional, full-time employment position.
  • Positive outlook to resolve problems by researching and providing solutions.Principal Duties and Responsibilities
    • Support LANs, WANs, network segments, Internet, and intranet systems.
    • Maintain system efficiency.
    • Ensure design of system allows all components to work properly together.
    • Troubleshoot problems reported by users.
    • Make recommendations for future upgrades.
    • Maintain network and system security.
    • Analyze and isolate Network / Service issues.
    • Monitor networks to ensure security and availability to specific users.
    • Evaluate and modify system's performance.
    • Maintain integrity of the network, server deployment, and security.
    • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
    • Assign configuration of authentication and authorization of directory services.
    • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
    • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, security updates and patches.
    • Own and Maintain a Centralized Corporate/Customer Backup Solution
    • Assist in administration of corporate ticketing system (Zoho Desk)
    • Assist in maintaining Corporate network Infrastructure.
    • Assist in maintaining Corporate servers (On-Site and Cloud-Hosted)
    • Assist in maintaining any custom scripts (PowerShell)
    • Assist in maintaining Company-Owned Domains (GoDaddy)
    • Assist in designing and maintaining corporate IT security procedures.
    • Other duties as assigned. Travel and Schedule Requirements
      • Ability to travel within the Arkansas, Kentucky, Louisiana and Oklahoma area with overnight travel as needed.
      • Ability to work flexible hours, weekends and evenings as needed (we very rarely work weekends, but emergencies can occasionally occur) Education
        • Bachelors or Associates degree in information science or related field, or relevant certification from recognized trade or technical school is preferred.
        • MSCA, MSCE, Network+, Security+, VCP, etc. Experience
          • 3 Years of industry experience (networks, hardware, software or related information systems work)
          • 3 Years direct experience with administering *aaS Platforms such as Azure Enterprise Solutions, Amazon Web Services, etc. Required Professional Skills
            • Excellent team player.
            • Strong attention to detail.
            • Strong troubleshooting and problem-solving skills.
            • Strong client focus.
            • Strong written and verbal communication.
            • Ability to explain technical issues/remedies to clients in simple language they can understand. Required Technical Skills
              • Proficient knowledge of computer hardware systems, networks, components and software.
              • Proficient in Windows Server Technologies.
              • Proficient in root cause analysis.
              • Proficient in data backup technologies and procedures.
              • Microsoft 365 Administration (Exchange, TEAMS, SharePoint, etc.)
              • Azure Administration (including Azure AD, Subscriptions, Resource Pools, etc.)
              • Ticketing System Administration
              • Advanced Networking
                • Firewalls
                • Routing
                • VPN
                • Microsoft Server Administration
                • Microsoft SQL Server Administration
                • Scripting Knowledge (PowerShell)
                • PC / Laptop
                • Basic Telephony Knowledge
                • Domain Administration (GoDaddy)
                • IIS Administration
                • Knowledge and Experience with Centralized Backup Methods
                  • Designing Schedules
                  • Maintaining Backups
                  • Storage Media
                  • Planning Backup Procedures
                  • Administering and Monitoring Backups
                  • Knowledge and Experience with Advanced IT Security Concepts PHYSICAL AND MENTAL REQUIREMENTS:
                    • Able to apply common sense understanding to carry out detailed instructions and deal with problems involving many variables
                    • Must be able to hear & receive normal conversations and information
                    • Must have average visual abilities necessary to read a computer screen, documents & manuals
                    • Must be able to solve and interpret basic math problems including adding, subtraction, multiplication and division
                    • Must be able to communicate with an advance vocabulary of 8000 to 10,000 words, to read at a moderate rate, write basic sentences and communicate in standard sentences with excellent vocabulary
                    • Ability to climb ladders
                    • Ability to lift 40lbs

                      PI

Keywords: Tiger Correctional Services, Jonesboro , System Administrator, Other , Jonesboro, Arkansas

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