Company: Andy Frain
Posted on: June 7, 2021
Provide quality customer service to customers, patrons and
employees. Establish working relationships with customers, vendors
and employees in fulfilling assigned post orders. Take an active
role in assisting customer with other duties that may not be
included in this job description and are approved by the Security
Manager. Event Staff must possess and maintain a professional image
at all times.
Essential functions may vary depending on department size,
organizational structure and/or geographic location. Reasonable
accommodations may be made to allow differently-abled individuals
to perform the essential functions of the job. Other duties, not
listed below, may also be assigned.
- The delivery of quality service and positive interaction with
our customers is critical to the completion of all the tasks within
this job description. The ability to greet all visitors, vendors,
and employees; while continuously maintaining the standards of
excellence in presentation and professionalism. Customer Service is
Every Employee's Job!
- Maintain a working knowledge of all emergency policies,
procedures and regulations; respond immediately to emergency alarms
or calls for help, determine course of action, notify appropriate
authorities and assist as needed.
- Post orders may include Ticket Taking, Ushering, Guest
Services, Elevator Operator, Special Services or other.
- Be diligent and vigilant in safety awareness.
- Know and understand post orders, revisions, and daily event
needs. Know your chain of command.
- These functions are not limited to these listed and may be
expanded upon at any time at the request of the customer.
The following are the minimum qualifications which an individual
needs in order to successfully perform the duties and
responsibilities of this position. Please note that the minimum
qualifications may vary based upon the department size and/or
- Minimum of 18 years of age.
- High School Diploma and/or equivalent (GED)
- Strong customer service orientation, exemplifying our Mission
Statement that Customer Service is Every Employee's Job.
- Ability to facilitate progressive change, getting along with
other employees, following directions and continually
- Clear and effective oral and written communications
In general, the following physical demands are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to allow differently-abled individuals to perform the
essential functions of the job.
Must be able to see, hear, speak and write clearly in order to
communicate with employees and/or other customers.
Pushing/pulling/carrying lifting may include up to 25 lbs (event
evacuation), stair climbing. Ability to sit, twist, turn, bend as
required to perform duties within the facility. Must be capable of
standing for long periods of time.
This description portrays in general terms the type and level(s)
of work performed and is not intended to be all-inclusive, nor the
specific duties of any one incumbent. Andy Frain Services reserves
the right to modify, supplement, delete or augment the duties and
responsibilities specified in the position description, in the
Company's sole and absolute discretion. Duties other than those
expressly specified may be assigned from time to time.
Keywords: Andy Frain, Jonesboro , Event Staff, Other , Jonesboro, Arkansas
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