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Chief of Staff (Remote with Travel Required)

Company: Surgery Partners
Location: Jonesboro
Posted on: September 15, 2023

Job Description:

Position Overview: (Remote with Travel Required) The Chief of Staff (CoS) is a member of the Surgery Partners leadership team reporting directly to the Chief Financial Officer. To succeed in this role, the individual must have a proven ability to influence broadly across all aspects of the organizations (both internally and externally) and create deep trusted relationships. Additionally, an in-depth understanding of large scale (125+ locations) multi-facility healthcare industry, technology, and automation solutions as well as keen acumen regarding process optimization. Essential Functions:

  • Collaborate with senior leaders in a cross-functional manner to partner on the execution for interconnected and cross-functional imperatives, including coordination among corporate leaders (e.g., IT, Revenue Cycle, Accounting, etc.) at an enterprise level and facility level.
  • Monitor progress on key projects, identify potential roadblocks and coordinate solutions
  • Conduct or gather research, analyze data, and provide recommend to drive decision-making processes or project movement.
  • Develop, implement and drive operational usage of data-driven metrics and dashboards across the organization.
  • Serve as liaison between various internal and external stakeholders; providing executive summaries to the executive team as necessary.
  • Lead large-scale complex initiatives by working effectively with cross-functional teams; must have comfort identifying areas of improvement, generating buy in and implementing change management initiatives
  • Ensure that initiatives and associated implementations are aligned with the organization's overall near and long term strategic imperatives
  • Display a strong understanding of financial acumen to guide financial stewardship among interconnected initiatives
  • Maintain strong industry acumen regarding services, technologies and offerings in healthcare in order to bring forward concepts and approaches for near and long term strategic imperatives
  • Demonstrate strong ability to associate operations, data abilities and gaps creating recommendations to deliver on the business needs
    This role will provide the applicant with significant exposure to the executive leadership team, with significant access to the CFO. The applicant will also be viewed as a broad-based change agent, with influence across all disciplines of the corporate infrastructure as we continue to position predictable, efficient and value-added management services to support the Companys mission of enhancing patient quality of life through partnership. To accomplish this task specifically during the first 18 months of the assignment, representing the office of the CFO, this individual leader will be responsible for coordinating the successful migration of the following key transformative initiatives, each of which are owned by expert leaders reporting to the CFO:
    • Realignment of revenue cycle management, accounting and procure-to-pay cycles to streamlined and consistent approaches across all ASCs and all surgical hospitals, in coordination with enhanced data reporting, IT improvements, changes in facility-level and corporate-level controls, vendor management and other changes.
    • Stand-up a coordinated business intelligence function that feeds the business areas, regional CFOs and executive leadership with consistent, real-time relevant information to support critical short-term decision-making; will require the introduction of new processes and teams, common data processes/definitions, and education of key decision-makers on new processes
    • Coordinate a response to other ad hoc initiatives that are identified by executive leadership team based on evolved data/processes
      • 10+ years of proven experience leading large-scale transformation initiatives
      • In-depth knowledge of healthcare industry trends, regulations, and best practices
      • Strong project management skills, including the ability to manage multiple complex projects simultaneously with deep change management strategies and tactics to ensure successful adoption
      • Strong communication skills, strategic thinking, and the ability to build strong relationships with stakeholders at all levels of the organization
      • Excellent communication and interpersonal skills, including the ability to communicate complex concepts creating buy-in
      • Prior proven track record of leading a variety of initiatives, such as: Enterprise Data Warehouse, Master Data Management/Data Governance, Corporate Performance Management, Driver Based Planning, Procure to Pay Solution, Revenue Cycle Management, ERP Strategy, Financial Close Management Optimization and Predictive Analytics/AI Strategy
      • Strong leadership and team management skills, including the ability to motivate and inspire teams formally and informally
      • Familiarity with agile and lean methodologies for project management and process improvement
      • Strong analytical skills, including the ability to analyze data and extract insights to inform decision-making
      • This is a remote position with domestic travel requirements

Keywords: Surgery Partners, Jonesboro , Chief of Staff (Remote with Travel Required), Other , Jonesboro, Arkansas

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