Business Analyst - Remote
Company: Maximus
Location: Jonesboro
Posted on: January 15, 2021
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Job Description:
Job Summary This position will serve as a key member for the
Standardized Operations and Analytics (SOA) Program Management
Office (PMO). The SOA goal is to bring common understanding,
standardized processes and efficiency to Maximus operations through
data analytics, effective solutions, project management disciplines
and consistent best practices adoptions. The Business Process
Analyst is a key member of the operations team supporting data
management, client reporting, process engineering, quality control,
and problem resolution. The Business Analyst will ensure effective
and consistent implementation of MAXIMUS projects by SOA activities
by: (1) Support project implementations and ongoing operations by
providing best practice guidance to projects and project managers
(2) support project implementations to meet contractual
requirements; (3) support ongoing improvement efforts of project
management and implementation discipline. (4) Manage the creation
and publication of SOA Standards, including best practice guides,
tools, and templates. This position is remote, requiring travel up
to 50%. Essential Job Duties - Independently develops and
implements modeling and evaluation processes to determine the
effectiveness of current operational activities - Manage SOA
communications, SOA library and SharePoint site - Create analytics
from Capture on forecasting resource needs - Conducts statistical
analyses and evaluates a wide variety of information to assess
operational difficulties and develop solutions to complex problems,
including escalated issues - Designs and implements process
improvements that enhance customer service and optimize business
operational efficiency and quality - Creates, analyzes and delivers
customized reporting for both internal and external audiences ---
Develops high-quality communications suitable for clients - May
serve as critical client interface - Maintains an extensive working
knowledge of broad spectrum functional areas at a single site or
multiple sites - Perform other duties as assigned by leadership
Keywords: Maximus, Jonesboro , Business Analyst - Remote, Professions , Jonesboro, Arkansas
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