PATIENT SERVICE REP- FIRST CARE - HARDY
Company: St. Bernards Healthcare
Posted on: May 21, 2023
- JOB REQUIREMENTS
- High school diploma or GED
- Minimum of one-year experience in customer service setting,
preferably six months receptionist experience in health care
setting and experience with office equipment. Ability to work
independently of others and exercise good judgment.
- Normal office environment. Close eye work, vision must be
corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8
hours/day. Required to stand, walk, use fingers to handle, or feel
objects, tools, controls. Requires hand-eye coordination and finger
dexterity. Reach with hands and arms. Lifting and carrying up to 50
pounds. May be exposed to airborne particles. Must be able to view
computer screens for long periods. Occasional stress related to
workload and customers with problems.
- This is a safety sensitive position. Please see the St.
Bernards Substance Abuse Policy for further information.
- JOB SUMMARY
- Greet patients and arranges for the efficient and orderly
registration of patients. Ensures that accurate patient and
insurance information is collected and that patients are made aware
of clinic policies and procedures. Answers telephone, answers
billing questions from patients. Processes medical records request,
information requests and general patient account functions. Works
with and has access to confidential patient information. Position
requires making frequent decisions or actions following general
procedures often without clearly defined precedents. Position
requires a high degree of mental alertness and close visual
attention to details. Position requires diplomacy and a
professional image and manner in dealing with patients, families,
visitors, and clinic personnel. Patient Service Representative is
responsible for a positive first impression of clinic personnel as
the initial point of service contact for clinic customers. This
position has high contact with patients, employees and physicians.
Attendance is an essential function of this job.
Keywords: St. Bernards Healthcare, Jonesboro , PATIENT SERVICE REP- FIRST CARE - HARDY, Sales , Jonesboro, Arkansas
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